Privacy Policy

Last updated: June 7, 2026

Introduction

This Privacy Policy explains how fresh-piston collects, uses, and protects your personal information when you visit our website or engage our services. We are committed to protecting your privacy and handling your data in accordance with UK data protection laws.

Information We Collect

We may collect the following types of personal information:

Contact details including name and email address
Project details and preferences you share with us
Technical data including IP address, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We use your personal information for the following purposes:

To respond to consultation requests and service inquiries
To provide quotes and project proposals
To deliver contracted renovation and design services
To improve our website functionality and user experience
To send relevant updates about your project

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you submit a form or agree to communications
Contract: When necessary to fulfill our service obligations
Legitimate interests: To operate our business and improve our services

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Trusted service providers who assist in delivering our services
Professional advisors including lawyers and accountants
Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Consultation requests are typically retained for 24 months unless you become a client, in which case project records are maintained for 7 years.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate information
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience and analyze site usage. Please refer to our Cookies Policy for detailed information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: [email protected]